Frequently Asked Questions

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Resume Builder

Click "Get Started" or go to the Resume Builder. Fill in your personal information, work experience, education and skills. As you type, the live preview on the right updates in real time. When you're happy with the result, click Download to get your PDF.
Yes! All our templates are designed and tested to pass Applicant Tracking Systems (ATS). We use clean, structured HTML that is easily parsed by automated recruiting software used by companies like Google, Amazon, and Fortune 500 firms.
Free users can create 1 resume. Pro and Premium users can create unlimited resumes — great for tailoring a different version for each type of role you apply to.
Free users can download as PDF. Pro and Premium users can also export as Word (.docx). All downloads are print-ready with pixel-perfect formatting.
Absolutely! You can switch between templates at any time from the resume builder — your content is preserved. Simply click a different template in the top bar.
No limit at all. Edit your resume as many times as you like. Pro users also benefit from auto-save every 30 seconds so you never lose your work.
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Cover Letters

Cover letters are a Pro and Premium feature. Free users can preview the builder but need to upgrade to save and download their letters.
Yes! Our cover letter builder automatically mirrors the design style of your resume for a consistent, professional look.
We recommend 3–4 short paragraphs (250–400 words). Our builder is optimised for this length and will help keep your letter concise and impactful.
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Billing & Plans

Yes! Our Free plan is free forever. You can create one resume, use 3 basic templates, and download as PDF — no credit card required.
Yes, you can cancel at any time from Settings → Billing. Your paid features remain active until the end of the current billing cycle.
We offer a full 30-day money-back guarantee on all paid plans. Just contact our support team within 30 days of your purchase.
Yes, all plans auto-renew. You will receive a reminder email 7 days before renewal. You can cancel at any time in your account settings.
Yes! Students get 50% off any plan. Contact support@jobcv.com with your .edu email or student ID for verification.
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Privacy & Security

Yes. All data is encrypted in transit (HTTPS/TLS) and at rest. We never sell your personal information to third parties. See our Privacy Policy for full details.
Only you can see your resumes. They are private by default. Premium users can optionally share a public link with a custom URL.
Yes. You can delete your account and all associated data at any time from Settings → Account → Delete Account. This action is permanent.
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Technical

JobCV works on all modern browsers: Chrome, Firefox, Safari, Edge. We recommend using the latest version for the best experience.
Yes! JobCV is fully responsive and works on phones and tablets. However, for the best resume-building experience, we recommend using a desktop or laptop.
This is rare. It can happen due to browser-specific font rendering. We recommend downloading from Chrome for the most accurate output. Contact support if the issue persists.
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Still need help?

Our support team is here for you. We typically respond within a few hours.

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